Abandoned Checkout

The abandoned checkout is created when the customer reaches checkout's seconds step, but for some reason it does not finish the process.

Get all abandoned checkout

Get an abandoned checkout

Create a discount coupon

Notes

Note: The application must have read_orders or write_orders permission (depends on whether they just want to do GET or POST).

Note: A cart can be created up to 6 hours after the purchase has been abandoned.

Note: The carts are accessible for 30 days after being created.

Note: A purchase is only converted into an abandoned cart if the customer has arrived to checkout's second step.

Properties

Abandoned Checkout

The Abandoned Checkout has the following contents:

Property	Type	Explanation
id	Integer	The unique numeric identifier for the Abandoned Checkout
token	String	Specifies the location of the Order
store_id	Integer	Abandoned Checkout store identifier
abandoned_checkout_url	String	Redirect URL for checkout
contact_email	String	Checkout consumer email
contact_name	String	Checkout consumer Name
contact_phone	String	Checkout consumer phone
contact_identification	String	Contact identification
shipping_name	String	Shipping name used at checkout
shipping_phone	String	Shipping address phone used at checkout
shipping_address	String	Shipping address used at checkout
shipping_number	String	Shipping address number used at checkout
shipping_floor	String	Shipping address floor used at checkout
shipping_locality	String	Shipping address Locality used at checkout
shipping_zipcode	String	Shipping zip code used at checkout
shipping_city	String	Shipping City used at checkout
shipping_province	String	Shipping province used at checkout
shipping_country	String	Shipping country used at checkout
shipping_min_days	Integer	The minimum number of weekdays needed for the order to be delivered
shipping_max_days	Integer	The maximum number of weekdays needed for the order to be delivered
billing_name	String	Billing name used at checkout
billing_phone	String	Billing phone used at checkout
billing_address	String	Billing address used at checkout
billing_number	String	Billing number used at checkout
billing_floor	String	Billing floor used at checkout
billing_locality	String	Billing Locality used at checkout
billing_zipcode	String	Billing zipcode used at checkout
billing_city	String	Billing City used at checkout
billing_province	String	Billing province used at checkout
billing_country	String	Billing country used at checkout
shipping_cost_owner	String	The shipping cost the store owner has to pay to the shipping company.
shipping_cost_customer	String	The shipping cost the customer has to pay to the store owner.
coupon	Array[Object]	List of coupons applied to the order
promotional_discount	Object	Promotional Discount applied to the draft order.
subtotal	String	Price of the order before shipping
discount	String	Total value of the discount applied to the price of the order
discount_coupon	String	Discount applied by coupon
discount_gateway	String	Discount applied by the payment gateway
total	String	Total price of the order including shipping and discounts
total_usd	String	Total price of the order in US dollars
checkout_enabled	Boolean
weight	String	Order's total weight, in kilograms
currency	String	The total spent's currency in ISO 4217 format
language	String	Order's language used by the customer during the checkout process
gateway	String	The payment gateway used
gateway_id	String	The payment gateway identifier
shipping	String	The shipping method used
shipping_option	String	The shipping option chosen by the customer during the checkout process.
shipping_option_code	String	The shipping option code selected by the consumers.
shipping_option_reference	String	The shipping option reference provided by a custom shipping carrier during the checkout process.
shipping_pickup_details	String	The shipping pickup details (address and/or business hours) of the selected pickup point.
shipping_tracking_number	String	The order's shipping tracking number
shipping_tracking_url	String	The shipping tracking URL where the customer can check for the shipment status.
shipping_store_branch_name	String	If order is going to be picked up, shows the store branch name
shipping_pickup_type	String	"ship" if the order is going to be shipped; "pickup" if it's going to be picked up from a store branch
shipping_suboption	String	List of suboptions chosen for the shipping method.
extra	Object	A JSON object containing custom information. Can be set via the API or through custom form fields of name "extra[key]" on the cart's checkout form in the storefront
storefront	String	Origin of the order. Possible values are "store" (order created in the storefront), "meli" (order imported from Mercado Libre), "api" (order created via API), "form" (order created in the admin panel with the draft orders feature) or "pos" (order created via point of sale app)
note	String	An additional customer note for the order.
created_at	String	Date when the Order was created in ISO 8601 format
updated_at	String	Date when the Order was last updated in ISO 8601 format
completed_at	String	Date when the Order was completed in ISO 8601 format
next_action	String	Next available operation in the orders flow
payment_details	Object	A JSON object containing payment details.
attributes	Array	Line item properties.
products	Array	List of the products purchased by the `customer`. Contents are explained below and values hold are the ones corresponding to the time the products were purchased

Property next_action can take one of the following values:

noop: no action to take
close: order should be closed
waiting_ipn: we are waiting for the gateway to update us on the order status, the seller just needs to wait
waiting_manual_confirmation: we are waiting for the seller to confirm the transaction

Promotional Discount

The promotional_discount field has the following contents:

Property	Type	Explanation
id	Integer	The unique numeric identifier for the promotional discount.
store_id	Integer	The unique numeric identifier for the store.
order_id	Integer	The unique numeric identifier for the draft order.
created_at	String	Date when the draft order was created in ISO 8601 format.
total_discount_amount	String	Total value of the promotions applied.
contents	Array[Object]	A JSON object containing products discounts information.
promotions_applied	Array[Object]	List of promotions applied to the draft order's products.

Products

The products field has the following contents:

Property	Type	Explanation
id	Integer	The unique numeric identifier for the checkout cart.
depth	String	Product's depth at the time of purchase.
height	String	Product's height at the time of purchase.
name	String	Product's name at the time of purchase.
price	String	Product's price at the time of purchase.
product_id	Integer	Product purchased.
image	Object	Information about the product image.
quantity	Integer	Quantity purchased.
free_shipping	Boolean	Indicates if the product has free shipping or not.
weight	String	Product's weight at the time of purchase.
width	String	Product's width at the time of purchase.
variant_id	Integer	Product Variant purchased.
properties	Array[Object]	Line item properties.
sku	String	Product Variant sku number.
barcode	String	Product Variant barcode number.

Payment Details

The payment_details field has the following contents:

Property	Type	Explanation
method	String	Payment method selected.
credit_card_company	String	Credit card company.
installments	Integer	The unique numeric identifier for the promotional discount.

Endpoints

GET /checkouts

List all Abandoned Checkouts.

Query parameters

Parameter	Explanation
since_id	Restrict results to after the specified ID
created_at_max	Show Orders created before date (ISO 8601 format)
updated_at_max	Show Orders last updated before date (ISO 8601 format)
page	Page to show
per_page	Amount of results
fields	Comma-separated list of fields to include in the response

Return Status Code

Code	Description
200	The search was successful.
404	Error finding result with the parameters entered.
500	Internal error.

Examples

GET /checkouts

HTTP/1.1 200 OK

[
    {
        "id": 411335234,
        "token": "d0e589b2ba4fef1a4155dc071c253dfk1j34198b9",
        "store_id": 167985134,
        "abandoned_checkout_url": "https://nuvemteste.lojavirtualnuvem.com.br/checkout/v3/order/proxy/411335234/d0e589b2ba4fef1a4155dc071c253dfk1j34198b9",
        "contact_email": "teste@teste.com.br",
        "contact_name": "Teste 12",
        "contact_phone": "+551335593019",
        "contact_identification": "78448385071",
        "shipping_name": "Teste",
        "shipping_phone": "+551335593019",
        "shipping_address": "Rua Ali",
        "shipping_number": "123",
        "shipping_floor": "",
        "shipping_locality": "Mundo Novo",
        "shipping_zipcode": "29580000",
        "shipping_city": "Dores do Rio Preto",
        "shipping_province": "Espirito Santo",
        "shipping_country": "BR",
        "shipping_min_days": 0,
        "shipping_max_days": 0,
        "billing_name": "Teste",
        "billing_phone": "+551335593019",
        "billing_address": "Rua Ali",
        "billing_number": "123",
        "billing_floor": "",
        "billing_locality": "Mundo Novo",
        "billing_zipcode": "29580000",
        "billing_city": "Dores do Rio Preto",
        "billing_province": "Espirito Santo",
        "billing_country": "BR",
        "shipping_cost_owner": "1.00",
        "shipping_cost_customer": "1.00",
        "coupon": [],
        "promotional_discount": {
            "id": null,
            "store_id": 1679854,
            "order_id": 411335518,
            "created_at": "2021-05-18T19:51:19+0000",
            "total_discount_amount": "0.00",
            "contents": [],
            "promotions_applied": []
            },
        "subtotal": "290.35",
        "discount": "0.00",
        "discount_coupon": "0.00",
        "discount_gateway": "0.00",
        "total": "291.35",
        "total_usd": "0.00",
        "checkout_enabled": true,
        "weight": "5.000",
        "currency": "BRL",
        "language": "pt",
        "gateway": null,
        "gateway_id": null,
        "shipping": "api_128646",
        "shipping_option": "Nimbus 2001",
        "shipping_option_code": "nimbus-201",
        "shipping_option_reference": null,
        "shipping_pickup_details": null,
        "shipping_tracking_number": null,
        "shipping_tracking_url": null,
        "shipping_store_branch_name": null,
        "shipping_pickup_type": "ship",
        "shipping_suboption": [],
        "extra": {},
        "storefront": "store",
        "note": null,
        "created_at": "2021-05-12T19:08:06+0000",
        "updated_at": "2021-05-13T21:04:00+0000",
        "completed_at": null,
        "next_action": "noop",
        "payment_details": {
            "method": null,
            "credit_card_company": null,
            "installments": 1
        },
        "attributes": [],
            "products": [
            {
                "id": 516763823,
                "depth": "2.00",
                "height": "20.00",
                "name": "Varinha do Harry Potter (Preto)",
                "price": "58.07",
                "product_id": 87219151,
                "image": {
                    "id": 171099852,
                    "product_id": 87219151,
                    "src": "https://d2r9epyceweg5n.cloudfront.net/stores/001/679/854/products/varinha-hp-luxo-21-5ebe5e31da8e2b693515728471178129-1024-10241-bc9b30adf4b178fabc16202348529015-1024-1024.jpeg",
                    "position": 1,
                    "alt": [],
                    "created_at": "2021-05-05T17:14:05+0000",
                    "updated_at": "2021-05-10T17:22:52+0000"
                    },
                "quantity": 5,
                "free_shipping": false,
                "weight": "1.00",
                "width": "4.00",
                "variant_id": 332977991,
                "variant_values": [
                    "Preto"
                ],
                "properties": [],
                "sku": null,
                "barcode": null
            }]
}]

GET /checkouts/{checkout_id}

Returns a specific abandoned checkout.

Parameters

Parameter	Explanation
checkout_id	Checkout identifier

Return Status Code

Code	Description
200	The search was successful.
404	Error finding result with the parameters entered.
500	Internal error.

Examples

GET /checkouts/411335234

HTTP/1.1 200 OK

    {
        "id": 411335234,
        "token": "d0e589b2ba4fef1a4155dc071c253dfk1j34198b9",
        "store_id": 167985134,
        "abandoned_checkout_url": "https://nuvemteste.lojavirtualnuvem.com.br/checkout/v3/order/proxy/411335234/d0e589b2ba4fef1a4155dc071c253dfk1j34198b9",
        "contact_email": "teste@teste.com.br",
        "contact_name": "Teste 12",
        "contact_phone": "+551335593019",
        "contact_identification": "78448385071",
        "shipping_name": "Teste",
        "shipping_phone": "+551335593019",
        "shipping_address": "Rua Ali",
        "shipping_number": "123",
        "shipping_floor": "",
        "shipping_locality": "Mundo Novo",
        "shipping_zipcode": "29580000",
        "shipping_city": "Dores do Rio Preto",
        "shipping_province": "Espirito Santo",
        "shipping_country": "BR",
        "shipping_min_days": 0,
        "shipping_max_days": 0,
        "billing_name": "Teste",
        "billing_phone": "+551335593019",
        "billing_address": "Rua Ali",
        "billing_number": "123",
        "billing_floor": "",
        "billing_locality": "Mundo Novo",
        "billing_zipcode": "29580000",
        "billing_city": "Dores do Rio Preto",
        "billing_province": "Espirito Santo",
        "billing_country": "BR",
        "shipping_cost_owner": "1.00",
        "shipping_cost_customer": "1.00",
        "coupon": [],
        "promotional_discount": {
            "id": null,
            "store_id": 1679854,
            "order_id": 411335518,
            "created_at": "2021-05-18T19:51:19+0000",
            "total_discount_amount": "0.00",
            "contents": [],
            "promotions_applied": []
            },
        "subtotal": "290.35",
        "discount": "0.00",
        "discount_coupon": "0.00",
        "discount_gateway": "0.00",
        "total": "291.35",
        "total_usd": "0.00",
        "checkout_enabled": true,
        "weight": "5.000",
        "currency": "BRL",
        "language": "pt",
        "gateway": null,
        "gateway_id": null,
        "shipping": "api_128646",
        "shipping_option": "Nimbus 2001",
        "shipping_option_code": "nimbus-201",
        "shipping_option_reference": null,
        "shipping_pickup_details": null,
        "shipping_tracking_number": null,
        "shipping_tracking_url": null,
        "shipping_store_branch_name": null,
        "shipping_pickup_type": "ship",
        "shipping_suboption": [],
        "extra": {},
        "storefront": "store",
        "note": null,
        "created_at": "2021-05-12T19:08:06+0000",
        "updated_at": "2021-05-13T21:04:00+0000",
        "completed_at": null,
        "next_action": "noop",
        "payment_details": {
            "method": null,
            "credit_card_company": null,
            "installments": 1
        },
        "attributes": [],
            "products": [
            {
                "id": 516763823,
                "depth": "2.00",
                "height": "20.00",
                "name": "Varinha do Harry Potter (Preto)",
                "price": "58.07",
                "product_id": 87219151,
                "image": {
                    "id": 171099852,
                    "product_id": 87219151,
                    "src": "https://d2r9epyceweg5n.cloudfront.net/stores/001/679/854/products/varinha-hp-luxo-21-5ebe5e31da8e2b693515728471178129-1024-10241-bc9b30adf4b178fabc16202348529015-1024-1024.jpeg",
                    "position": 1,
                    "alt": [],
                    "created_at": "2021-05-05T17:14:05+0000",
                    "updated_at": "2021-05-10T17:22:52+0000"
                    },
                "quantity": 5,
                "free_shipping": false,
                "weight": "1.00",
                "width": "4.00",
                "variant_id": 332977991,
                "variant_values": [
                    "Preto"
                ],
                "properties": [],
                "sku": null,
                "barcode": null
            }]
}

POST /checkouts/{cart_id}/coupon

Add a discount coupon to the cart.

Parameter	Description	Type	Required
`coupon_id`	ID of the Coupon that applies to this abandoned cart.	Integer	Yes

{
    "coupon_id": 1029384756
}

HTTP/1.1 200 OK

{
    "id": 987654321,
    "token": "b5d911460455d44411c7f259da4309b3d099291e",
    "store_id": 1234567,
    "abandoned_checkout_url": "https://abandonedcheckouturl/checkout/v3/order/proxy/987654321/b5d911460455d44411c7f259da4309b3d099291e",
    "contact_email": "hetoca2855@threepp.com",
    "contact_name": "3245U67Jyhrtegf 23fewsdf",
    "contact_phone": "",
    "contact_identification": "83092433084",
    "shipping_name": "3245U67Jyhrtegf",
    "shipping_phone": "",
    "shipping_address": null,
    "shipping_number": null,
    "shipping_floor": null,
    "shipping_locality": null,
    "shipping_zipcode": "75474567",
    "shipping_city": "City",
    "shipping_province": "State",
    "shipping_country": "BR",
    "shipping_min_days": -5,
    "shipping_max_days": -4,
    "billing_name": "3245U67Jyhrtegf",
    "billing_phone": "",
    "billing_address": "zewrtryewr",
    "billing_number": "654",
    "billing_floor": "",
    "billing_locality": "aersrdgfd",
    "billing_zipcode": "75474567",
    "billing_city": "City",
    "billing_province": "State",
    "billing_country": "BR",
    "shipping_cost_owner": "38.15",
    "shipping_cost_customer": "38.15",
    "coupon": [],
    "promotional_discount": {
        "id": null,
        "store_id": 1234567,
        "order_id": 987654321,
        "created_at": "2021-05-18T16:28:17+0000",
        "total_discount_amount": "0.00",
        "contents": [],
        "promotions_applied": []
    },
    "subtotal": "1999.99",
    "discount": "0.00",
    "discount_coupon": "0.00",
    "discount_gateway": "0.00",
    "total": "2038.14",
    "total_usd": "766.71",
    "checkout_enabled": true,
    "weight": "13.000",
    "currency": "BRL",
    "language": "pt",
    "gateway": null,
    "gateway_id": null,
    "shipping": "api_129734",
    "shipping_option": "Express Delivery",
    "shipping_option_code": "xp-dlv-1",
    "shipping_option_reference": "ref123 xp dlv",
    "shipping_pickup_details": null,
    "shipping_tracking_number": null,
    "shipping_tracking_url": null,
    "shipping_store_branch_name": null,
    "shipping_pickup_type": "ship",
    "shipping_suboption": [],
    "extra": {},
    "storefront": "store",
    "note": "",
    "created_at": "2021-05-17T14:24:54+0000",
    "updated_at": "2021-05-18T16:28:17+0000",
    "completed_at": null,
    "next_action": "noop",
    "payment_details": {
        "method": "redirect",
        "credit_card_company": null,
        "installments": 1
    },
    "attributes": [],
    "customer": null,
    "products": [
        {
            "id": 192837465,
            "depth": "0.00",
            "height": "0.00",
            "name": "Product Abc123",
            "price": "1999.99",
            "product_id": 564738291,
            "image": {
                "id": 291837465,
                "product_id": 564738291,
                "src": "https://d2r9epyceweg5n.cloudfront.net/stores/001/679/811/products/bc123-757914__480-3bf9322c22a0206aee16202452236251-1024-1024.png",
                "position": 2,
                "alt": [],
                "created_at": "2021-05-05T20:07:08+0000",
                "updated_at": "2021-05-10T14:00:17+0000"
            },
            "quantity": 1,
            "free_shipping": false,
            "weight": "13.00",
            "width": "0.00",
            "variant_id": 344345678,
            "variant_values": [
                "Azul",
                "17"
            ],
            "properties": [],
            "sku": null,
            "barcode": null
        }
    ]
}

HTTP Errors List - POST Examples

HTTP/1.1 401 Unauthorized

{
    "code": 401,
    "message": "Unauthorized",
    "description": "Invalid access token"
}

HTTP/1.1 404 Not Found

{
    "code": 404,
    "message": "Not Found",
    "description": null
}

HTTP/1.1 415 Unsupported Media Type

{
    "code": 415,
    "message": "Unsupported Media Type",
    "description": "Content-Type should be application/json"
}

HTTP/1.1 422 Unprocessable Entity

{
    "code": 422,
    "message": "Unprocessable Entity",
    "description": "Validation error",
    "coupon_id": [
        "The coupon id field is required."
    ]
}

HTTP/1.1 422 Unprocessable Entity

{
    "code": 422,
    "message": "Unprocessable Entity",
    "description": "The checkout already has an assigned coupon."
}

Abandoned Checkout

Table of Contents​

Notes​

Properties​

Abandoned Checkout​

Promotional Discount​

Products​

Payment Details​

Endpoints​

GET /checkouts​

Query parameters​

Return Status Code​

Examples​

GET /checkouts/{checkout_id}​

Parameters​

Return Status Code​

Examples​

POST /checkouts/{cart_id}/coupon​

HTTP Errors List - POST Examples​

Table of Contents

Notes

Properties

Abandoned Checkout

Promotional Discount

Products

Payment Details

Endpoints

GET /checkouts

Query parameters

Return Status Code

Examples

GET /checkouts/{checkout_id}

Parameters

Return Status Code

Examples

POST /checkouts/{cart_id}/coupon

HTTP Errors List - POST Examples